3 posts
Communicating a crisis

David Spiegelhalter on communicating a crisis: There are some basic principles, which I learnt from John Krebs, former Chair of the Food Standard Agency, who had to deal with many crises. The first thing is that you should be communicating a lot, consistently and with trusted sources. You have to be open and transparent. You have to say what you do know and then you have to say what you...

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The Myth of ‘Dumbing Down’

For The Atlantic, Ian Bogost on communicating complex ideas to an audience: One thing you learn when writing for an audience outside your expertise is that, contrary to the assumption that people might prefer the easiest answers, they are all thoughtful and curious about topics of every kind. After all, people have areas in their own lives in which they are the experts. Everyone is capable of deep understanding. Up...

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✚ Failure to Communicate (The Process #47)

It's about purpose. It's about who your work is for. It's about what you're trying to show. Read More

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