crisis

3 posts
Communicating a crisis

David Spiegelhalter on communicating a crisis: There are some basic principles, which I learnt from John Krebs, former Chair of the Food Standard Agency, who had to deal with many crises. The first thing is that you should be communicating a lot, consistently and with trusted sources. You have to be open and transparent. You have to say what you do know and then you have to say what you...

0 0